Michael Mulhern has actively promoted hospitality within San Jose and forged connections between individuals and organizations there for more than 15 years. As Destination Services & Partnerships Manager for Team San Jose/Visit San Jose, Michael is responsible for individual convention attendee and leisure visitor experience and provides support and guidance to meeting planners by connecting them with local service providers to create uniquely Silicon Valley events. He designs programs that drive economic impact within the region while at the same time working to ensure memorable guest and client experiences. Michael manages the San Jose Concierge team, serves as personal concierge to VIP clients and supervises the HOST volunteer program which provides traveler assistance at San Jose International Airport. Prior to his work for the Convention & Visitors Bureau Michael held positions with the De Young Museum, San Jose Repertory Theater and Hilton San Jose.
Michael proudly serves on the Executive Board of the Silicon Valley Concierge Association as Director of Membership and Sponsorship. Michael also manages and cultivates the SVCA website and all Social Media outlets. Playing a key role in redefining and modernizing the mission of the organization while attending to the unique needs of Business Sponsors and Individual Members can be a daunting task, but it appeals to Michael’s passion to forge relationships and provide exemplary customer service.
Michael is a Co-Chair for the Arts Marketing Roundtable which is a monthly gathering of marketing professionals from arts organizations and attractions. The group works to share best practices and identify ways to collaborate and promote the numerous local arts programs.
In 2015 Michael joined the Board of Directors of City Lights Theatre Company and is a member of the Fundraising committee. Supporting City Lights is a source of pride for Michael as it is deeply connected to his lifelong appreciation of live theater.
When not working or volunteering Michael regularly seeks out new restaurants, bars and attractions to do “market research” and keep himself knowledgeable of the region’s latest offerings. Travel tops his list of favorite activities whether it be international excursions or a weekend road trip.